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IT Consultancy

Managed IT Support

An outsourced IT desk for teams without one. We cover user support, device provisioning, patching, backups and vendor management, with monthly reporting on tickets, uptime and risk.

What you get

  • Guaranteed response times backed by an SLA
  • Patched, encrypted and inventoried devices
  • Monthly service reporting to leadership

Service levels

Starter

$450

per month

Up to 10 users, business hours cover.

Timeline: Live in 1 week

9 onboarding slots left

  • Business-hours helpdesk
  • Next business day response
  • Patch management
  • Monthly health report

Professional

Most popular

$1,650

per month

Up to 50 users with proactive monitoring.

Timeline: Live in 2 weeks

4 onboarding slots left

  • Extended-hours helpdesk
  • 4-hour response SLA
  • Device provisioning and MDM
  • Backup monitoring and testing
  • Quarterly IT roadmap review

Enterprise

$4,900

per month

Unlimited users with 24/7 cover.

Timeline: Live in 3-4 weeks

2 onboarding slots left

  • 24/7 helpdesk and on-call escalation
  • 1-hour critical response SLA
  • Dedicated account engineer
  • Vendor and licence management
  • Annual DR test and audit support